KoloWay

Legal

Terms of Use

These terms apply when you use KoloWay, provided by KoloWay (DigitLab Solutions). By creating an account you agree to them.

Effective 19 September 2026 · last reviewed 19 September 2026. This wording is a working draft and is awaiting legal review before public launch.

What KoloWay is

KoloWay is an educational financial wellbeing tool. It helps you record your own figures and understand your current position. It is not a bank, a payment service, a credit reference agency, an investment platform or a regulated adviser.

Your account

  • You must be old enough to enter a contract in your country of residence.
  • Keep your sign-in details private and let us know promptly if you think someone else has used your account.
  • You are responsible for the information you record and for keeping it accurate.
  • One person, one account. Do not use KoloWay to store another person's information without their knowledge.

Figures are based on what you record

Every total, score, stage, budget position, report and reminder in KoloWay is calculated from the information you enter yourself. KoloWay does not verify your figures against any bank or third party. If the information you record is incomplete or out of date, the results will be too.

Acceptable use

  • Do not attempt to access, export or change another person's information.
  • Do not attempt to disrupt, overload, reverse engineer or probe the service.
  • Do not enter banking passwords, full card numbers, PINs or security codes anywhere in KoloWay.
  • Do not use KoloWay for anything unlawful.

Availability and changes

We aim to keep KoloWay available and accurate, but the service is provided as it stands. We may add, change or withdraw features, and we may suspend access where it is necessary for security, legal or operational reasons.

Ending your use

You can stop using KoloWay at any time and delete your account from Settings → Data & privacy. We may close an account that breaches these terms, giving notice where it is reasonable to do so.

Liability

Nothing in these terms limits liability that cannot be limited by law. Subject to that, we are not liable for decisions you take based on the information shown in KoloWay, or for loss arising from figures you recorded incorrectly. Please see the financial disclaimer.

Governing law

These terms are governed by the laws of England and Wales. Questions can be sent to support@digitlab.solutions.

Contact

Provider:
KoloWay (DigitLab Solutions)
Company number:
[Company number to be confirmed]
Address:
[Registered address to be confirmed]
Email:
support@digitlab.solutions
Governing law:
the laws of England and Wales